Based on public reviews and response behavior.
600 reviews over 1,028 days (about 18 per month). Busiest month: 6% of reviews.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.8%, over 770 ranked companies · benchmark 7 Oct 2026
Score
68.9
Industry average 63.1
5.8 above average
Rating
4.88
Industry average 4.42
0.46 above average
Reply rate
—
Industry average 44.8%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering September 2022 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 19% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 770 ranked companies in Supplements & Nutrition (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 89% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 382 mentions with a sentiment score of 84.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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