Based on public reviews and response behavior.
3,093 reviews over 4,610 days (about 20 per month). Busiest month: 16% of reviews. Languages: en 97%, unknown 3%, fr 0%.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.8%, over 770 ranked companies · benchmark 7 Oct 2026
Score
69.5
Industry average 63.1
6.4 above average
Rating
3.59
Industry average 4.42
0.83 below average
Reply rate
—
Industry average 44.8%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering September 2026 — 56 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 4% neutral.
Share of theme mentions
Themes extracted from 3,093 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 770 ranked companies in Supplements & Nutrition (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 1348 mentions with a sentiment score of 77.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.59 stars is 0.8 below the Supplements & Nutrition average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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