Customereye

Naturalrems

Supplements & Nutrition • United Statesnaturalrems.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+5.2 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#185of 301
Top 61% · Mid Pack
#1 (best)#301 (worst)
#183Peer
#184Peer
#185This company
#186Peer
#187Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 18% negative

82%
positive
  • Positive82%
  • Neutral0%
  • Negative18%

Sentiment Balance

Covering August 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 35% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.3%
Loyalty
17.3%
Pricing
17.0%
Delivery Shipping
15.3%
Customer Support
12.9%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 20.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.5%
4
9.8%
3
1.2%
2
0.8%
1
8.7%

Based on 600 analyzed reviews. Sentiment is slipping: 73.6% of reviews in the last three months were positive, compared with 90.3% in the three months before that.

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