Based on public reviews and response behavior.
600 reviews over 143 days (about 128 per month). Busiest month: 26% of reviews.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.5%, over 776 ranked companies · benchmark 9 Oct 2026
Score
52.6
Industry average 63.1
10.5 below average
Rating
4.62
Industry average 4.42
0.20 above average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering November 2024 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Supplements & Nutrition (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.144 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.294). Review the worst months in the trend data to identify specific operational or product issues.
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