Customereye

MyPvM

Gaming & Esports • United Kingdommypvm.shop

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
−2.3 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#15of 259
Top 6% · Top Tier
#1 (best)#259 (worst)
#13Peer
#14Peer
#15This company
#16Peer
#17Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering November 2024 — 89 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 14% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.9%
Loyalty
20.6%
Response Speed
18.6%
Product Quality
14.2%
Pricing
6.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 28.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.3%
4
0.5%
3
0.0%
2
0.0%
1
1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.5% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

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