Based on public reviews and response behavior.
100 reviews over 526 days (about 5.8 per month). Busiest month: 12% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Tools & Equipment average: score 60.6, rating 4.35 stars, reply rate 20.7%, over 23 ranked companies · benchmark 18 Oct 2026
Score
64.7
Industry average 60.6
4.1 above average
Rating
4.25
Industry average 4.35
0.10 below average
Reply rate
—
Industry average 20.7%
not measured
Not ranked
no reviews in the last 12 months
70% of reviews positive, 29% negative
Covering November 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 23 ranked companies in Tools & Equipment (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 21%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 54 mentions with a sentiment score of 70.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
