Based on public reviews and response behavior.
100 reviews over 354 days (about 8.6 per month). Busiest month: 19% of reviews. Languages: en 100%.
Tools & Equipment average: score 60.6, rating 4.35 stars, reply rate 20.7%, over 23 ranked companies · benchmark 18 Oct 2026
Score
66.8
Industry average 60.6
6.2 above average
Rating
4.54
Industry average 4.35
0.19 above average
Reply rate
—
Industry average 20.7%
not measured
Among ranked Tools & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 23 ranked companies in Tools & Equipment (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.189 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 9% of reviews against an industry average of 21%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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