Customereye

Mountain Summit Financial

Lending & Consumer Finance • United Statesmountainsummitfinancial.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 652 days (about 28 per month). Busiest month: 29% of reviews.

Overall Score

51/100
4.55 ★ average rating · 600 reviews
51/100 from 600 reviews over 6 months, high confidence.

Lending & Consumer Finance average: score 66.1, rating 4.45 stars, reply rate 50.0%, over 1,240 ranked companies · benchmark 7 Oct 2026

Score

50.5

Industry average 66.1

15.6 below average

Rating

4.55

Industry average 4.45

0.10 above average

Reply rate

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Industry average 50.0%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1074of 1240 ranked in Lending & Consumer Finance
Top 87% · Bottom Tier
#1 (best)#1240 (worst)
#1072Peer
#1073Peer
#1074This company
#1075Peer
#1076Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering May 2022 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Onboarding
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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