Customereye

MmonsteR

Gaming & Esports • United Kingdommmonster.co

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 2,342 days (about 7.8 per month). Busiest month: 6% of reviews.

Overall Score

53/100
−28.5 vs. last month4.83 ★ average rating · 600 reviews
53/100 from 600 reviews over 56 months, high confidence.

Gaming & Esports average: score 56.7, rating 4.14 stars, reply rate 28.9%, over 745 ranked companies · benchmark 6 Oct 2026

Score

53.2

Industry average 56.7

3.5 below average

Rating

4.83

Industry average 4.14

0.69 above average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Gaming & Esports companies

#453of 745 ranked in Gaming & Esports
Top 61% · Mid Pack
#1 (best)#745 (worst)
#451Peer
#452Peer
#453This company
#454Peer
#455Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering November 2024 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 35% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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