Based on public reviews and response behavior.
68 reviews over 500 days (about 4.1 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.
Energy & Utilities average: score 64.4, rating 4.19 stars, reply rate 45.8%, over 704 ranked companies · benchmark 15 Oct 2026
Score
75.3
Industry average 64.4
10.9 above average
Rating
4.78
Industry average 4.19
0.59 above average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 6% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 68 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 704 ranked companies in Energy & Utilities (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 82% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 42 mentions with a sentiment score of 89.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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