Based on public reviews and response behavior.
200 reviews over 43 days (about 142 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 100%.
Gambling & Betting average: score 57.1, rating 3.47 stars, reply rate 42.0%, over 375 ranked companies · benchmark 6 Oct 2026
Score
66.8
Industry average 57.1
9.7 above average
Rating
3.79
Industry average 3.47
0.32 above average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 28% negative
Covering September 2026 — 109 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 375 ranked companies in Gambling & Betting (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 96% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 83 mentions with a sentiment score of 84.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
