Customereye

Love Cocoa

Food & Beveragelovecocoa.com

Review data last updated .

Based on public reviews and response behavior.

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77 reviews over 2,366 days (about 1 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

55/100
3.53 ★ average rating · 77 reviews
55/100 from 77 reviews over 6 months, limited confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026

Score

54.5

Industry average 61.8

7.3 below average

Rating

3.53

Industry average 4.22

0.69 below average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2066of 2957 ranked in Food & Beverage
Top 70% · Mid Pack
#1 (best)#2957 (worst)
#2064Peer
#2065Peer
#2066This company
#2067Peer
#2068Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 27% negative

73%
positive
  • Positive73%
  • Neutral0%
  • Negative27%

Sentiment Balance

Covering April 2025 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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Customer Support
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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