Customereye

Loosely Store

General Retail & Marketplaces • Spainlooselystore.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

32/100
−8.3 vs. last month1.09 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#346of 359
Top 96% · Bottom Tier
#1 (best)#359 (worst)
#344Peer
#345Peer
#346This company
#347Peer
#348Peer

Overall Customer Sentiment

Below Average

17% of reviews positive, 81% negative

17%
positive
  • Positive17%
  • Neutral2%
  • Negative81%

Sentiment Balance

Covering April 2019 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.2%
Pricing
14.7%
Loyalty
14.4%
Communication
12.3%
Product Quality
10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100
100/100
signal score
  • Built from a negative-review share of 78.3% across this company's analyzed reviews.
  • 29 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.1avg rating
5
0.5%
4
1.3%
3
1.0%
2
1.0%
1
96.2%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 8.3% in the three months before that.

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