Based on public reviews and response behavior.
96 reviews over 486 days (about 6 per month). Busiest month: 15% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 63.1, rating 4.22 stars, reply rate 35.0%, over 3,191 ranked companies · benchmark 18 Oct 2026
Score
75.1
Industry average 63.1
12.0 above average
Rating
3.85
Industry average 4.22
0.37 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering October 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 96 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,191 ranked companies in General Retail & Marketplaces (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.186 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 75.1 places the company in the top quarter of about 3,200 ranked General Retail & Marketplaces companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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