Based on public reviews and response behavior.
58 reviews over 833 days (about 2.1 per month). Busiest month: 16% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 67.2, rating 4.28 stars, reply rate 44.2%, over 90 ranked companies · benchmark 16 Oct 2026
Score
86.6
Industry average 67.2
19.4 above average
Rating
4.91
Industry average 4.28
0.63 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
98% of reviews positive, 2% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 58 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 90 ranked companies in Taxis & Public Transport (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.6 places the company in the top quarter of about 80 ranked Taxis & Public Transport companies (75th percentile: 81). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 41 mentions with a sentiment score of 90.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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