Based on public reviews and response behavior.
63 reviews over 1,342 days (about 1.4 per month). Busiest month: 11% of reviews. Languages: en 100%.
Pest Control & Disinfection average: score 71.2, rating 4.69 stars, reply rate 40.7%, over 53 ranked companies · benchmark 17 Oct 2026
Score
67.8
Industry average 71.2
3.4 below average
Rating
5.00
Industry average 4.69
0.31 above average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Pest Control & Disinfection companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering September 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 63 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 53 ranked companies in Pest Control & Disinfection (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Loyalty" is the strongest recurring theme in the reviews: 45 mentions with a sentiment score of 77.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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