Based on public reviews and response behavior.
199 reviews over 21 days (about 288 per month). Busiest month: 85% of reviews — one month dominates this sample. Languages: en 100%, ru 1%.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
65.0
Industry average 62.9
2.1 above average
Rating
4.22
Industry average 4.25
0.03 below average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 32% negative
Covering September 2026 — 170 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 31% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 109 mentions with a sentiment score of 70.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
