Based on public reviews and response behavior.
200 reviews over 168 days (about 36 per month). Busiest month: 23% of reviews. Languages: en 98%, nl 1%, fr 1%.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026
Score
58.1
Industry average 66.5
8.4 below average
Rating
1.94
Industry average 4.45
2.51 below average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
29% of reviews positive, 68% negative
Covering September 2026 — 43 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 53% negative and 5% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,169 ranked companies in Home & Living (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.396 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 98% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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