iROCKER

Sports & Fitness • United Statesirockersup.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+5.3 vs. last month4.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#115of 174

Top 66% · Mid Pack

#1 (best)#174 (worst)

#113Peer

#114Peer

#115This company

#116Peer

#117Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral2%
Negative20%

Sentiment Balance

Covering October 2024 — 27 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 15% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.1%

Delivery Shipping

16.2%

Customer Support

15.1%

Response Speed

13.3%

Loyalty

8.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100

23/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.8%

4★

4.5%

3★

4.5%

2★

4.0%

1★

6.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.8% of reviews in the last three months were positive, compared with 90.6% in the three months before that.

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