Customereye

Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Professional Certification & Skills • United Kingdomintelligensa.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
−7.7 vs. last month4.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#162of 281
Top 58% · Mid Pack
#1 (best)#281 (worst)
#160Peer
#161Peer
#162This company
#163Peer
#164Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 11% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering November 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
30.7%
Customer Support
26.1%
Loyalty
12.4%
Onboarding
10.0%
Pricing
7.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 17.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.0%
4
7.5%
3
0.5%
2
0.0%
1
0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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