Customereye

Infected Books

Media & Contentinfectedbooks.co.uk

Review data last updated .

Based on public reviews and response behavior.

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95 reviews over 2,463 days (about 1.2 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

82/100
4.99 ★ average rating · 95 reviews
82/100 from 95 reviews over 12 months, limited confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026

Score

81.5

Industry average 60.8

20.7 above average

Rating

4.99

Industry average 4.08

0.91 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#105of 1069 ranked in Media & Content
Top 10% · Top Tier
#1 (best)#1069 (worst)
#103Peer
#104Peer
#105This company
#106Peer
#107Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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