Based on public reviews and response behavior.
83 reviews over 3,194 days (about 0.8 per month). Busiest month: 6% of reviews. Languages: en 100%.
Jewelry & Watches average: score 68.7, rating 4.41 stars, reply rate 35.1%, over 78 ranked companies · benchmark 17 Oct 2026
Score
68.7
Industry average 68.7
in line with average
Rating
4.69
Industry average 4.41
0.28 above average
Reply rate
—
Industry average 35.1%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering February 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 83 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 78 ranked companies in Jewelry & Watches (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 58% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 89.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
