Customereye

Harvey Norman Photos

Photographyharveynormanphotos.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

65 reviews over 3,195 days (about 0.6 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

55/100
3.06 ★ average rating · 65 reviews
55/100 from 65 reviews over 5 months, limited confidence.

Photography average: score 71.1, rating 4.61 stars, reply rate 40.4%, over 96 ranked companies · benchmark 17 Oct 2026

Score

55.2

Industry average 71.1

15.9 below average

Rating

3.06

Industry average 4.61

1.55 below average

Reply rate

—

Industry average 40.4%

not measured

Competitive Performance Rank

Among ranked Photography companies

#87of 96 ranked in Photography
Top 91% · Bottom Tier
#1 (best)#96 (worst)
#85Peer
#86Peer
#87This company
#88Peer
#89Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative39%

Sentiment Balance

Covering May 2022 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
Hidden
Customer Support
Hidden
Delivery Shipping
Hidden
Onboarding
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Photography