Based on public reviews and response behavior.
197 reviews over 41 days (about 146 per month). Busiest month: 97% of reviews — one month dominates this sample. Languages: en 96%, it 2%, de 1%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,227 ranked companies · benchmark 18 Oct 2026
Score
70.7
Industry average 57.1
13.6 above average
Rating
4.89
Industry average 4.02
0.87 above average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering June 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 197 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,227 ranked companies in Gaming & Esports (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 70.7 places the company in the top quarter of about 1,200 ranked Gaming & Esports companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 95% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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