Based on public reviews and response behavior.
63 reviews over 435 days (about 4.4 per month). Busiest month: 30% of reviews. Languages: en 100%.
Veterinary & Pet Services average: score 66.2, rating 4.42 stars, reply rate 36.0%, over 263 ranked companies · benchmark 4 Oct 2026
Score
86.0
Industry average 66.2
19.8 above average
Rating
4.35
Industry average 4.42
0.07 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 63 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 263 ranked companies in Veterinary & Pet Services (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.0 places the company in the top quarter of about 250 ranked Veterinary & Pet Services companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 76% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
