Customereye

Graded Green

Supplements & Nutrition • United Kingdomgradedgreen.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

43/100
+50.9 vs. last month3.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#290of 301
Top 96% · Bottom Tier
#1 (best)#301 (worst)
#288Peer
#289Peer
#290This company
#291Peer
#292Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.0%
Product Quality
15.6%
Customer Support
13.8%
Loyalty
13.1%
Response Speed
11.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 21.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH61/100
61/100
signal score
  • Built from a negative-review share of 34.0% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
62.8%
4
4.0%
3
2.7%
2
1.7%
1
28.8%

Based on 600 analyzed reviews. Sentiment is slipping: 28.9% of reviews in the last three months were positive, compared with 42.3% in the three months before that.

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