Customereye

goto.energy

Energy & Utilitiesgoto.energy

Review data last updated .

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Based on public reviews and response behavior.

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100 reviews over 200 days (about 15 per month). Busiest month: 46% of reviews. Languages: en 97%, unknown 3%.

Overall Score

73/100
No reviews in the last 12 months

These figures describe an earlier period, not the last 12 months.

−10.5 vs. last month4.64 ★ average rating · 100 reviews
73/100 from 100 reviews over 3 months, moderate confidence. no reviews in the last 12 months.

Energy & Utilities average: score 62.9, rating 4.14 stars, reply rate 45.9%, over 631 ranked companies · benchmark 16 Sept 2026

Score72.6vs 62.99.7Rating4.64vs 4.140.50Reply rate—vs 45.9%

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering October 2021 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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