Customereye

GoSupps

Supplements & Nutrition • United Statesgosupps.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
−5.5 vs. last month4.30 ★ average rating · 1,010 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#60of 301
Top 20% · Top Tier
#1 (best)#301 (worst)
#58Peer
#59Peer
#60This company
#61Peer
#62Peer

Overall Customer Sentiment

Category Leader

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering July 2026 — 17 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 41% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,001 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.0%
Customer Support
14.4%
Product Quality
13.0%
Response Speed
13.0%
Loyalty
10.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 8.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • Built from a negative-review share of 28.1% across this company's analyzed reviews.
  • 7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
76.7%
4
5.0%
3
2.7%
2
2.2%
1
13.4%

Based on 1,010 analyzed reviews. Sentiment is holding steady: 77.9% of reviews in the last three months were positive, compared with 81.7% in the three months before that.

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