Customereye

Glamour Mirrors

Home & Living • United Kingdomglamourmirrors.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

55/100
+33.3 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#323of 675
Top 48% · Upper Half
#1 (best)#675 (worst)
#321Peer
#322Peer
#323This company
#324Peer
#325Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering March 2024 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.7%
Product Quality
19.6%
Response Speed
16.0%
Customer Support
12.5%
Loyalty
8.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • •Built from a negative-review share of 20.0% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
81.3%
4★
7.3%
3★
2.5%
2★
1.7%
1★
7.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 82.4% in the three months before that.

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