Ginsberg Gingras

Finance & Insurance • Canadaginsberg-gingras.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

60/100

−16.6 vs. last month4.63 ★ average rating · 171 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#138of 373

Top 37% · Upper Half

#1 (best)#373 (worst)

#136Peer

#137Peer

#138This company

#139Peer

#140Peer

Overall Customer Sentiment

Above Average

60% of reviews positive, 36% negative

60%

positive

Positive60%
Neutral4%
Negative36%

Sentiment Balance

Covering February 2021 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 156 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2021.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

31.4%

Loyalty

15.0%

Product Quality

14.6%

Pricing

9.1%

Onboarding

7.3%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 6.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 36.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

81.9%

4★

8.8%

3★

4.1%

2★

1.2%

1★

4.1%

Based on 171 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

Unlock full insights