Based on public reviews and response behavior.
150 reviews over 404 days (about 11 per month). Busiest month: 12% of reviews. Languages: en 99%, fr 1%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,227 ranked companies · benchmark 18 Oct 2026
Score
70.2
Industry average 57.1
13.1 above average
Rating
4.64
Industry average 4.02
0.62 above average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes extracted from 150 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,227 ranked companies in Gaming & Esports (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 70.2 places the company in the top quarter of about 1,200 ranked Gaming & Esports companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 84.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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