Customereye

Forever Living Products

Supplements & Nutrition • United Statesforeverliving.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.20 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#192of 301
Top 64% · Mid Pack
#1 (best)#301 (worst)
#190Peer
#191Peer
#192This company
#193Peer
#194Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 565 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.1%
Loyalty
21.4%
Customer Support
16.2%
Pricing
13.0%
Delivery Shipping
10.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 21.3% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
75.2%
4
4.2%
3
2.2%
2
2.7%
1
15.8%

Based on 600 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 64.7% in the three months before that.

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