Customereye

Firebrand Training

Professional Certification & Skills • United Kingdomfirebrand.training

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 579 days (about 5.3 per month). Busiest month: 28% of reviews. Languages: en 97%, de 2%, nl 1%.

Overall Score

87/100
4.52 ★ average rating · 100 reviews
87/100 from 100 reviews over 11 months, moderate confidence.

Professional Certification & Skills average: score 69.8, rating 4.59 stars, reply rate 41.8%, over 1,319 ranked companies · benchmark 19 Oct 2026

Score

87.0

Industry average 69.8

17.2 above average

Rating

4.52

Industry average 4.59

0.07 below average

Reply rate

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Industry average 41.8%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#172of 1319 ranked in Professional Certification & Skills
Top 13% · Top Tier
#1 (best)#1319 (worst)
#170Peer
#171Peer
#172This company
#173Peer
#174Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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