ExpressCV

Jobs & Recruitment • United Statesexpresscv.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

15/100

1.04 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#78of 78

Top 100% · Bottom Tier

#1 (best)#78 (worst)

#74Peer

#75Peer

#76Peer

#77Peer

#78This company

Overall Customer Sentiment

Below Average

12% of reviews positive, 87% negative

12%

positive

Positive12%
Neutral1%
Negative87%

Sentiment Balance

Covering April 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

29.7%

Communication

17.8%

Customer Support

16.2%

Loyalty

14.1%

Delivery Shipping

7.7%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 29.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100

100/100

signal score

•Built from a negative-review share of 87.3% across this company's analyzed reviews.
•37 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.0avg rating

5★

0.5%

4★

0.2%

3★

0.3%

2★

0.5%

1★

98.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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