Esalerugs

Home & Living • United Statesesalerugs.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+5.6 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#317of 675

Top 47% · Upper Half

#1 (best)#675 (worst)

#315Peer

#316Peer

#317This company

#318Peer

#319Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 11% negative

87%

positive

Positive87%
Neutral2%
Negative11%

Sentiment Balance

Covering May 2023 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 0% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

20.8%

Delivery Shipping

19.2%

Product Quality

16.6%

Pricing

13.9%

Response Speed

10.0%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.3%

4★

7.2%

3★

2.0%

2★

0.2%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is slipping: 92.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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