Customereye

UK ENIC - formerly UK NARIC

Professional Certification & Skillsenic.org.uk

Review data last updated .

Based on public reviews and response behavior.

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112 reviews over 333 days (about 10 per month). Busiest month: 32% of reviews. Languages: en 100%.

Overall Score

85/100
+11.7 vs. last month4.51 ★ average rating · 112 reviews
85/100 from 112 reviews over 10 months, moderate confidence.

Professional Certification & Skills average: score 69.8, rating 4.59 stars, reply rate 41.8%, over 1,319 ranked companies · benchmark 19 Oct 2026

Score

84.8

Industry average 69.8

15.0 above average

Rating

4.51

Industry average 4.59

0.08 below average

Reply rate

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Industry average 41.8%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#200of 1319 ranked in Professional Certification & Skills
Top 15% · Top Tierup 146 from last month
#1 (best)#1319 (worst)
#198Peer
#199Peer
#200This company
#201Peer
#202Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 22% negative

75%
positive
  • Positive75%
  • Neutral3%
  • Negative22%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Onboarding
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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