Customereye

Elle The Label

Apparel & Fashionellethelabel.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 347 days (about 18 per month). Busiest month: 33% of reviews. Languages: en 100%.

Overall Score

54/100
1.57 ★ average rating · 200 reviews
54/100 from 200 reviews over 8 months, moderate confidence.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

53.6

Industry average 63.4

9.8 below average

Rating

1.57

Industry average 4.26

2.69 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1655of 2170 ranked in Apparel & Fashion
Top 76% · Bottom Tier
#1 (best)#2170 (worst)
#1653Peer
#1654Peer
#1655This company
#1656Peer
#1657Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

24% of reviews positive, 77% negative

24%
positive
  • Positive24%
  • Neutral0%
  • Negative77%

Sentiment Balance

Covering May 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Pricing
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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