Customereye

Elite Cruises

Travel & Hospitalityelitecruises.co.uk

Review data last updated .

Based on public reviews and response behavior.

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81 reviews over 1,370 days (about 1.8 per month). Busiest month: 46% of reviews. Languages: en 100%.

Overall Score

80/100
4.93 ★ average rating · 81 reviews
80/100 from 81 reviews over 9 months, limited confidence.

Travel & Hospitality average: score 61.2, rating 3.92 stars, reply rate 39.3%, over 981 ranked companies · benchmark 16 Oct 2026

Score

79.6

Industry average 61.2

18.4 above average

Rating

4.93

Industry average 3.92

1.01 above average

Reply rate

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Industry average 39.3%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#153of 981 ranked in Travel & Hospitality
Top 16% · Top Tier
#1 (best)#981 (worst)
#151Peer
#152Peer
#153This company
#154Peer
#155Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering January 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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