Based on public reviews and response behavior.
95 reviews over 2,011 days (about 1.4 per month). Busiest month: 12% of reviews. Languages: en 98%, fr 2%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.3, rating 4.08 stars, reply rate 34.3%, over 3,189 ranked companies · benchmark 16 Oct 2026
Score
95.9
Industry average 60.3
35.6 above average
Rating
4.92
Industry average 4.08
0.84 above average
Reply rate
—
Industry average 34.3%
not measured
Not ranked
no reviews in the last 12 months
97% of reviews positive, 3% negative
Covering September 2023 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 95 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,189 ranked companies in Software & Web Services (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 94.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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