Customereye

Capital Competitions

Hobbies & Arts • United Kingdomcompetitions.online

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
−1.7 vs. last month4.89 ★ average rating · 603 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#159of 467
Top 34% · Upper Half
#1 (best)#467 (worst)
#157Peer
#158Peer
#159This company
#160Peer
#161Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering December 2024 — 51 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 602 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
28.2%
Customer Support
13.0%
Response Speed
12.7%
Delivery Shipping
11.2%
Loyalty
10.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100
5/100
signal score
  • Built from a negative-review share of 5.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.0%
4
2.2%
3
1.0%
2
0.3%
1
1.5%

Based on 603 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.1% in the three months before that.

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