Customereye

Compare and Recycle

Tech & Electronics • United Kingdomcompareandrecycle.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
+12.3 vs. last month4.12 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#101of 127
Top 80% · Bottom Tier
#1 (best)#127 (worst)
#99Peer
#100Peer
#101This company
#102Peer
#103Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering November 2024 — 49 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
19.1%
Communication
16.7%
Response Speed
12.9%
Pricing
12.4%
Loyalty
10.5%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 16.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 42.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
71.0%
4
5.8%
3
3.5%
2
3.0%
1
16.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 77.5% of reviews in the last three months were positive, compared with 81.5% in the three months before that.

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