Customereye

Click2book

Flight & Hotel Bookingclick2book.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 722 days (about 4.2 per month). Busiest month: 21% of reviews. Languages: en 97%, fr 3%.

Overall Score

62/100
3.62 ★ average rating · 100 reviews
62/100 from 100 reviews over 9 months, moderate confidence.

Flight & Hotel Booking average: score 64.8, rating 4.32 stars, reply rate 49.2%, over 638 ranked companies · benchmark 20 Sept 2026

Score61.8vs 64.83.0Rating3.62vs 4.320.70Reply ratevs 49.2%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#375of 638 ranked in Flight & Hotel Booking
Top 59% · Mid Pack
#1 (best)#638 (worst)
#373Peer
#374Peer
#375This company
#376Peer
#377Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering January 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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