Based on public reviews and response behavior.
63 reviews over 392 days (about 4.9 per month). Busiest month: 41% of reviews. Languages: en 98%, de 2%.
Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,071 ranked companies · benchmark 7 Oct 2026
Score
76.3
Industry average 60.8
15.5 above average
Rating
4.32
Industry average 4.08
0.24 above average
Reply rate
—
Industry average 32.6%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 63 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,071 ranked companies in Media & Content (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.3 places the company in the top quarter of about 1,100 ranked Media & Content companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 91.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
