Customereye

Cannabidiol Life

Supplements & Nutrition • United Statescbdoilsandedibles.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+5.3 vs. last month4.60 ★ average rating · 583 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#81of 301
Top 27% · Upper Half
#1 (best)#301 (worst)
#79Peer
#80Peer
#81This company
#82Peer
#83Peer

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering January 2021 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 33% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2021.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.3%
Product Quality
18.8%
Customer Support
18.1%
Response Speed
12.6%
Loyalty
11.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 37.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
82.7%
4
6.5%
3
3.1%
2
3.9%
1
3.8%

Based on 583 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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