Customereye

CBD Essence (Since 2014)

Supplements & Nutrition • United Statescbdessence.net

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+25.0 vs. last month4.70 ★ average rating · 352 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#83of 301
Top 28% · Upper Half
#1 (best)#301 (worst)
#81Peer
#82Peer
#83This company
#84Peer
#85Peer

Overall Customer Sentiment

Above Average

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering March 2022 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 347 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2022.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.2%
Customer Support
20.1%
Loyalty
15.0%
Delivery Shipping
13.9%
Pricing
9.6%

Most feedback concerns Product Quality.

The most common complaint theme is Value For Money, making up 2.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 32.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.2%
4
7.1%
3
2.8%
2
2.3%
1
2.6%

Based on 352 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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