Based on public reviews and response behavior.
Among fully-analyzed Vaping & Smoking Alternatives companies
61% of reviews positive, 37% negative
Covering March 2023 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2023.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
The most common complaint theme is Delivery Shipping, making up 23.1% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.
