Based on public reviews and response behavior.
100 reviews over 1,371 days (about 2.2 per month). Busiest month: 18% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 69.8, rating 4.59 stars, reply rate 41.8%, over 1,319 ranked companies · benchmark 19 Oct 2026
Score
81.2
Industry average 69.8
11.4 above average
Rating
4.24
Industry average 4.59
0.35 below average
Reply rate
—
Industry average 41.8%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering May 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,319 ranked companies in Professional Certification & Skills (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.286 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 81.2 places the company in the top quarter of about 1,300 ranked Professional Certification & Skills companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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