Based on public reviews and response behavior.
50 reviews over 3,109 days (about 0.5 per month). Busiest month: 16% of reviews. Languages: en 100%.
Printing & Signage average: score 66.5, rating 4.64 stars, reply rate 38.6%, over 884 ranked companies · benchmark 10 Oct 2026
Score
38.9
Industry average 66.5
27.6 below average
Rating
2.74
Industry average 4.64
1.90 below average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 44% negative
Covering January 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 50 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 884 ranked companies in Printing & Signage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.181 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.930). Review the worst months in the trend data to identify specific operational or product issues.
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