Based on public reviews and response behavior.
171 reviews over 318 days (about 16 per month). Busiest month: 33% of reviews. Languages: en 89%, fr 11%.
Auto Parts & Accessories average: score 61.2, rating 4.38 stars, reply rate 34.7%, over 850 ranked companies · benchmark 10 Oct 2026
Score
67.2
Industry average 61.2
6.0 above average
Rating
4.40
Industry average 4.38
0.02 above average
Reply rate
—
Industry average 34.7%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.
Share of theme mentions
Themes extracted from 171 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 850 ranked companies in Auto Parts & Accessories (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.154 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Delivery Shipping" is the strongest recurring theme in the reviews: 116 mentions with a sentiment score of 70.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
