Based on public reviews and response behavior.
100 reviews over 480 days (about 6.3 per month). Busiest month: 48% of reviews. Languages: en 100%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
20.3
Industry average 66.9
46.6 below average
Rating
1.28
Industry average 4.46
3.18 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
24% of reviews positive, 75% negative
Covering June 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 79% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.373 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.529). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99